accessaphone™ is a software application that enhances the accessibility and usability of the phone system. It gives VoIP and digital telephone users the choice to use keyboard controls or spoken commands to perform call functions - including dial, hold, transfer, and conference, just to name a few.
Item# CM10630
Windows 7
Compatible!
accessaphone™ controls a digital or TDM phone (or it can enhance a soft phone application on your computer) using a computer to provide call functions.
Through the use of accessaphone's built-in Text-To-Speech Voice Commands using Dragon NaturallySpeaking or a standard mouse (can be turned on or off), intuitive Hot Keys (D for dial, H for hold, etc.) and editable font sizes throughout the application, accessaphone provides world class access to many communication devices for users with various levels of vision, mobility and cognitive abilities.
There are two basic approaches to using accessaphone with a hard phone or soft phone. The Instant Flexibility feature enables you to use any method or routine that is comfortable for you, and you are not required to change any settings or options at any time.
As you are using your telephone, accessaphone will fade into the background but it is always ready to be used when you need it.
Example: You decide to place a call, so you pick up the handset and place it close to your ear for talking and listening purposes. You can then dial the number by using the telephone keypad or you may place the call through accessaphone by using the keyboard.
When the call connects, you may talk and listen via the telephone handset or speakerphone as desired, but you still have the option of using accessaphone keystrokes at any time during the call, without a delay. Simply bring accessaphone into focus in Windows and then you can use accessaphone commands, such as:
Alt + H to place the caller on Hold
Alt + T to transfer the call
Space Bar to answer an incoming call. accessaphone will automatically place the first call on hold and answer the second call when the space bar is tapped.
Send digital replies (numbers) to an automated system or to enter your password
Perform all other basic and advanced functions supported by accessaphone.
accessaphone™ is ready to be used when you need it!
Versions:
AAP - accessaphone™ enhances 508 compliance for accessible and usable call control with built-in text-to-speech plus many other features
ATC - accessaphone™ Total Conversation licenses to enhance 508 compliance for call control with converged voice, video, and text and is a SIP soft phone.
Software Update Subscriptions - Support and any updates released during the coverage period at no additional cost.
accessaphone™ capabilities:
World Class Built-In Text to Speech Engine - supports voices provided by your operating system (Mike and Mary).
Keyboard controls, alternative input devices & audible voice notifications.
First comprehensive solution in the CTAP (Computerized Telephony Accessibility Provider) software category
TAPI provides a programming bridge between Windows-based computers and telephone systems
Communication enhancement tool designed with two non-negotiables in mind: Accessibility and Usability
Customizable to end user preferences
accessaphone™ targeted features:
Visual:
For users who cannot see or have difficulty in seeing the telephone display, the flashing or blinking lights on the telephone unit, or the telephone's buttons, arrows, keys, or keypad, accessaphone provides the following built-in features or attributes:
Audible Caller ID with name and number (if not blocked by caller ID)
Announce the Status of My Phone (Query of System Status)
Dialing Shortcuts (Speed Dial, Redial, Dial from Call Log)
High Contrast Display
Large Characters and Large Icons in Display
Keyboard Control of the telephone (including shortcuts)
No timer used for response or data entry
Quick Address Book Lookup (Outlook® and dial from Address Book)
Quick Voice Mail Access
Mobility:
For users who have difficulty in reaching, grasping or holding the telephone handset, difficulty in reaching or manipulating the buttons, arrows, or keys of the telephone, or difficulty in completing telephone tasks requiring the use of two hands simultaneously (such as holding the handset with one hand and dialing or selecting keys with the other hand), accessaphone provides the following built-in features or attributes:
Auto Answer
Compatibility with specialty input devices (Windows® based)
Hands-free control of the telephone (by using a Windows®-based voice recognition program)
Mouse or keyboard control of the telephone
Keyboard shortcuts for telephone commands or dialing
No timer used for response or data entry
Audible telephone based information and feedback
Cognitive:
For users who have difficulty in memorizing or recalling telephone numbers or sequencing steps in a process or have difficulty in understanding user manuals, accessaphone provides the following built-in features or attributes:
Audible User Cues and Prompting
Very Intuitive Hot Keys (D for Dial, H for Hold, and T for Transfer to name a few)
Built-in User Help (built into the software application)
No timer used for response or data entry
Large Characters and Large Icons in Display
Productivity:
For users who thrive on being efficient and productive, accessaphone provides the following built-in features or attributes:
Intuitive Hot Keys for quick access call control
Search and Dial a contact (Requires MS Outlook)
Recent Missed Calls List on the Line Form
Dial directly from Call Log (Missed, Placed and Received Calls)
Speed Dials (Dial by Name)
Quick Convert Text to Digits (AAP auto-converts 1-800-flowers to 1-800-356-9377)
