accessaphone Total Conversation (ATC) Software
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accessaphone™ is a software application that enhances the accessibility and usability of the phone system. It features telephony with simultaneous video, text and audio, compatible with Braille readers and uses standard session initiated protocol (SIP).
Item# CM10933
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 | Windows 7
Compatible! |
accessaphone™ controls a digital or TDM phone (or it can enhance a soft phone application on your computer) using a computer to provide call functions.
Through the use of accessaphone's built-in Text-To-Speech Voice Commands using Dragon NaturallySpeaking or a standard mouse (can be turned on or off), intuitive Hot Keys (D for dial, H for hold, etc.) and editable font sizes throughout the application, accessaphone provides world class access to many communication devices for users with various levels of vision, mobility and cognitive abilities.
There are two basic approaches to using accessaphone with a hard phone or soft phone. The Instant Flexibility feature enables you to use any method or routine that is comfortable for you, and you are not required to change any settings or options at any time.
As you are using your telephone, accessaphone will fade into the background but it is always ready to be used when you need it.
- Example: You decide to place a call, so you pick up the handset and place it close to your ear for talking and listening purposes. You can then dial the number by using the telephone keypad or you may place the call through accessaphone by using the keyboard.
When the call connects, you may talk and listen via the telephone handset or speakerphone as desired, but you still have the option of using accessaphone keystrokes at any time during the call, without a delay. Simply bring accessaphone into focus in Windows and then you can use accessaphone commands, such as:
- Alt + H to place the caller on Hold
- Alt + T to transfer the call
- Space Bar to answer an incoming call. accessaphone will automatically place the first call on hold and answer the second call when the space bar is tapped.
- Send digital replies (numbers) to an automated system or to enter your password
- Perform all other basic and advanced functions supported by accessaphone.
accessaphone™ is ready to be used when you need it!
Versions:
AAP - accessaphone™ enhances 508 compliance for accessible and usable call control with built-in text-to-speech plus many other features
ATC - accessaphone™ Total Conversation licenses to enhance 508 compliance for call control with converged voice, video, and text and is a SIP soft phone.
Software Update Subscriptions - Support and any updates released during the coverage period at no additional cost.
accessaphone™ Total Conversation: features telephony with simultaneous video, text and audio and uses standard session initiated protocol (SIP). accessaphoneTC is compatible with Braille readers, and works well for deaf-blind users. The general rule is that when a Braille reader is specified to be Windows compatible, then it shall be expected to work with accessaphoneTC. Two common makes are Alva and Braillex but compatibility is not limited to those products
accessaphone™ Total Conversation targeted features:
Hearing:
For users who cannot hear or have difficulty in hearing the telephone ring, or talk on the telephone unit, accessaphone Total Conversation provides the following built-in features or attributes:
- Simultaneous Video, Real Time Text and Speech
- Operates using SIP (Session Initiated Protocol)
- Not Bound to any Video Relay Service
- Supports Real-Time Text via RFC 4103
Mobility:
For users who have difficulty in reaching, grasping or holding the telephone handset, difficulty in reaching or manipulating the buttons, arrows, or keys of the telephone, or difficulty in completing telephone tasks requiring the use of two hands simultaneously (such as holding the handset with one hand and dialing or selecting keys with the other hand), accessaphoneTC provides the following built-in features or attributes:
- Auto Answer
- Compatibility with specialty input devices (Windows® based)
- Hands-free control of the telephone (by using a Windows®-based voice recognition program)
- Mouse or keyboard control of the telephone
- Keyboard shortcuts for telephone commands or dialing
- No timer used for response or data entry
- Audible telephone based information and feedback
Cognitive:
For users who have difficulty in memorizing or recalling telephone numbers or sequencing steps in a process or have difficulty in understanding user manuals, accessaphoneTC provides the following built-in features or attributes:
- Real Time Text User Cues and Prompting
- Keyboard Shortcuts for telephone commands or dialing
- Built-in User Help (built into the software application)
- No timer used for response or data entry
- Large Characters and Large Icons in Display
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