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Ordering & Payment Information

Ordering Online

You may order from any product page on our website by simply entering the quantity that you wish to purchase and clicking the Add to Cart button. You will have a chance to verify the information in checkout and, if no changes are necessary, proceed with Secure Checkout. You will also receive an e-mail confirmation within approximately 24 hours that your order has been received. We will send you another e-mail to notify you when your order has been shipped which will include your order summary.

Stock Status: The "in stock" status on producs is not real time and may take a couple days to update.

Pricing Disclaimer: We reserve the right to change prices due to unforeseen increases or decreases in manufacturer's prices. Catalog prices are current as of January 1, 2014 and are subject to change without notification.

Ordering by Email


Ordering by Phone

Call 866.323.5465 to speak with a Customer Service Representative. We are available from 7 a.m. to 5 p.m. CST and will be happy to assist you.

Ordering by Fax or Mail

When submitting your order via fax or mail, please be sure to include shipping and contact information for swift and accurate processing. 

Submit via Fax

Submit via Mail
Attn: Customer Service
5600 Apollo Drive
Rolling Meadows, IL 60008

Print our Order Form

Purchase Orders

Please ensure you are using a valid Purchase Order number issued by your business office. The cost of duplicate orders become the responsibility of your organization.

Payment Information

Payments Accepted Online

EnableMart accepts the following methods of payment online:

  1. Credit Card (Visa, MasterCard, Discover, American Express)
  2. School Health Gift Card
  3. Purchase Order Number accepted from Schools and Organizations pending verification of credit status

Remittance Address

6764 Eagle Way
Chicago, IL 60678-1067

Sales Tax

We are required to collect sales tax on all orders delivered to CA, FL, IL, IN, NC and SD. Tax will be calculated after your order is processed online. If you are exempt from sales tax and are not in the State of CA, please enter your Tax Exempt Number under the billing address information when registering, or you can update that information by accessing the My Account link at the top of every page. If you enter a tax exempt number, please send us a copy of your tax exception certificate for our file. 

Status of Orders/Backorders

You can access the tracking information of your online order directly from our website. After you log in, you will be able to click on the My Account link on the top of any page and click on My Orders to view status of orders placed online. 

For orders that were not placed online, to check status simply send an email to our Customer Service Team or call us at 888.640.1999 to check status on your order. Please include your School/Company Name, Address, Purchase Order Number, and any other information that will help us locate your order. 

Order Cancellations

On-line orders are immediately processed. To cancel an order, you must call our Customer Service Team at 866.323.5465 as soon as possible. If your products have not yet been shipped, we will cancel your order. If the products have been shipped and you absolutely need to cancel the shipment, then simply refuse the delivery of the order from the carrier. Next Day or Second Day charges are not refundable. 

Satisfaction Guaranteed

Our goal at EnableMart is to ensure that our customers are completely satisfied with our products and services. If you are not satisfied with your order, simply call our Customer Service Department at 888.640.1999 or contact us by email.

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